YOURIO

Privacy Policy

Effective: October 16, 2026

YOURIO is made by JIAJI COMPANY LIMITED (Taiwan Tax ID 54255401), “we”. This policy covers the YOURIO apps for iPhone and Android, YOURIO Receiver for Mac and Windows, the YOURIO AI service and this website. The short version: what you say stays on your device unless you choose a cloud AI feature. We never receive your recordings or Memory, and YOURIO AI does not store your text. An account is needed only for YOURIO AI.

1. What stays on your device

  • Your voice. Speech recognition runs on your phone's own on-device engine. Audio is processed as you speak and is never recorded, saved or sent to us.
  • Translation. Real-time translation uses language packs installed on your device.
  • Memory. When Memory is on, the text of what you dictate (never audio) is stored in a database inside the app on your phone. You can turn Memory off, use Private mode, or delete records at any time. Uninstalling the app deletes all of it. We have no copy, and Memory is never synced to us, even if you have an account.
  • Text you save on purpose. Text or screenshots you share to YOURIO are read on the device; only the recognized text is kept, in Memory.
  • Personal dictionary and style. Words YOURIO learns from your corrections, and your personal style instructions, are stored on your device.
  • Magic Standard (removing filler words, adding punctuation) runs entirely on your device, offline.

The one exception: usage counts. Once a day the app sends us how many times Magic, Edit and Ask were used the day before and in which way (Standard, YOURIO AI, your own AI provider or the on-device model), with the platform and app version, so we can see how people use YOURIO. Counts only: never any text, audio, Memory or API key. When you are not signed in, nothing identifying you or your device is attached; when you are signed in, the counts are recorded under your account.

2. Cloud AI features: two ways

Magic Enhanced, Edit and Ask Memory use a cloud AI, and only when you set one up. Audio is never sent. For Ask Memory, only the question is sent first; records are sent only after you approve them.

We ask first. Before a feature sends any text to a cloud AI, the app shows what will be sent and which company will receive it, and sends nothing unless you agree. You can switch any feature to another AI, or back to on-device rules, at any time in AI features.

Your own AI provider

  • If you add your own AI provider (OpenAI, Anthropic Claude, Google Gemini, OpenRouter or OpenCode Go) or a self-hosted model (Ollama, LM Studio), the text goes directly from your device to that provider, not through our servers.
  • That provider processes the text under its own terms and privacy policy, and bills you directly.
  • Your API keys are stored in your device's secure storage (iOS Keychain, Android Keystore) and are never sent to us.

YOURIO AI

  • If you choose YOURIO AI, the text you are working on is sent to our server (run on Cloudflare), which passes it to OpenAI — or to Google if OpenAI is unavailable — and returns the result. For Magic, only sentences the on-device rules can't handle are sent, together with your style instructions if you use them.
  • We do not store your text. We keep only usage records to count your quota and run the service: the feature, time, word counts, the AI model and its token counts and cost, language, and platform (iPhone or Android).
  • With each request we send OpenAI a one-way hashed identifier of your account, so that if a request breaks OpenAI's usage policies, the problem can be handled for that account alone.
  • Edit commands and results are checked by OpenAI's content moderation. If something is flagged, we record the category (for example “harassment”) with your account, but not the text.
  • OpenAI and Google process the text under their API data policies, which do not use it to train their models. They may keep it for a limited time, for example to detect abuse.

3. Your YOURIO account (only for YOURIO AI)

Voice, translation, Memory, Magic Standard, your own AI provider and the computer microphone never need an account. If you sign in to use YOURIO AI, we collect:

  • From Google or Apple: your account identifier, email address (with Apple, possibly a private relay address), whether the email is verified, and your name if you share it.
  • From the app: platform, app version, language and time zone (so the free weekly quota resets at your local Monday), when you signed in and last used YOURIO AI, and, if available, how you found YOURIO (for example a store campaign).
  • The IP address you signed up from, used only to prevent abuse such as mass sign-ups.
  • Daily usage counts (see section 1), recorded under your account.

We use these to run your account and quota, prevent abuse, and send you service emails: a welcome message and tips, billing and renewal notices, notices about your quota or subscription ending, and important service announcements. Every email has an unsubscribe link, except messages you need about your account or payments. We send marketing emails only if you opt in.

4. Purchases

  • YOURIO Pro is bought through the App Store or Google Play. Apple or Google handles payment; we never receive your card or payment details.
  • We use RevenueCat to receive the subscription status. We keep the product, price, currency, country, purchase and renewal dates, store transaction identifier, and changes such as cancellation, billing problems or refunds, to give you Pro and for accounting and tax.

5. Keeping and deleting your data

  • Delete your account in the app: Settings › Account & subscription › Delete account. If you sign in again within 30 days, the account is restored.
  • After 30 days we delete your email, name, sign-in identifiers, sign-up IP, acquisition source, language and time zone. We keep, no longer linked to you: purchase records (for accounting and tax) and usage totals. We also keep a one-way hash of your sign-in identifier, so signing up again cannot reset the free quota and can be linked to earlier purchases.
  • Our database is backed up daily; backups are kept for 90 days and then deleted. Sign-in sessions and AI provider keys are left out of backups.
  • Deleting your account does not cancel a subscription: cancel it in the App Store or Google Play.

6. Using your phone as a microphone (Mac and Windows)

  • Your phone recognizes your speech; only the final text is sent to your computer, end-to-end encrypted with a key created when you pair by QR code. YOURIO Receiver types it at your cursor and keeps no history of what you said.
  • On the same Wi-Fi, the phone and computer talk directly. When they cannot reach each other, the connection may go through our relay (relay.yourio.app, run on Cloudflare). The relay only forwards encrypted data it cannot read; it does not store content. Your IP address is used briefly to limit abuse and is not logged by us.
  • The Windows app keeps a small local log of events and character counts (never the text) to help with troubleshooting.

7. Permissions the apps ask for

  • Microphone and speech recognition — to turn your voice into text, only while you are dictating.
  • Camera — only to scan the pairing QR code for Mac or Windows.
  • Local network — to connect to your computer on the same Wi-Fi.
  • Keyboard (optional; on iPhone with Full Access so it can talk to the YOURIO app on the device) — so you can dictate in other apps. It looks at the text field only to notice when you correct a word it just inserted, so the personal dictionary can learn. It does not record or send what you type.
  • Accessibility (Mac) — to detect the talk key and type at your cursor.

8. This website

  • Visits are counted with Cloudflare Web Analytics, which uses no cookies and does not track you across sites.
  • Downloads are counted by file, country and the page you came from.
  • One cookie remembers the language you pick.
  • Support messages. If you contact us through the support page or the app, we receive your email address and message by email and use them only to reply. You can ask us to delete them.
  • Our hosting provider, Cloudflare, processes technical data such as IP addresses to deliver and protect the site.
  • This website also uses Google Analytics 4 through Cloudflare Zaraz to measure visits, pricing views, download and store-link clicks, and successful support submissions. It may use first-party cookies to distinguish visitors. These events never include your message, email, account ID, voice or Memory. Data may be processed outside Taiwan. We do not use it for advertising; blocking analytics scripts or cookies does not stop site functions. This applies only to the website, not the apps.

9. Service providers

We use these providers only to run YOURIO: Cloudflare (hosting, our database, email sending and the relay), OpenAI and Google (YOURIO AI), Google and Apple (sign-in), Apple and Google Play (payments), RevenueCat (subscription status) and Google Drive (database backups). Some of them process data outside Taiwan, including in the United States, under their own security and data protection commitments. We share personal data only with providers whose terms require them to give it the same or equal protection as described in this policy.

10. What we don't do

No ads and no third-party tracking or analytics SDKs in the apps — only the usage counts described in section 1, which we collect ourselves. We never sell or share personal information for advertising, and we don't use your content to train AI models.

11. Children

YOURIO is not directed at children under 13, and we do not knowingly collect their personal information.

12. Your choices and rights

Your voice and Memory live on your device, so you control them directly. For account data, you can see your plan and quota in the app, delete your account there, or ask us through the support page for access, correction or deletion. We respond in line with applicable law, including Taiwan's Personal Data Protection Act and, where it applies, the GDPR.

13. Changes

If this policy changes, we will update this page and its effective date before the change takes effect, and tell you in the app or by email for changes that matter.

14. Contact

JIAJI COMPANY LIMITED (加勁國際有限公司), Taiwan · Tax ID 54255401 · Contact us through the support page.